OTHER

WORLDLY

OTHERWORLDLY

Privacy Policy.
PRIVACY POLICY
Otherworldly Artists / Casies AC Limited
Version 1.0 — Effective date: 16 June 2026
Questions? Email us at privacy@otherworldly-artists.com

1. Who We Are

Casies AC Limited (trading as Otherworldly Artists) is a data-driven music booking and artist management agency incorporated in England and Wales (company number 13224793).

Legal name: Casies AC Limited
Trading name: Otherworldly Artists
Company number: 13224793
Registered address: 99 Barton Road, Cambridge, CB3 9LL, United Kingdom
Operating address: Lobeckstrasse 36-40, 10969 Berlin, Germany
Email: privacy@otherworldly-artists.com
Website: otherworldly-artists.com

We also operate a wholly-owned German subsidiary, Otherworldly Artists GmbH (HRB 287008 B), registered at Lobeckstrasse 36-40, 10969 Berlin, Germany.

Data controller: Casies AC Limited is the data controller for the personal data described in this policy. Where our German subsidiary processes personal data in connection with its activities, Casies AC Limited and Otherworldly Artists GmbH may act as joint controllers pursuant to Article 26 GDPR.

2. Who This Policy Applies To

This policy applies to:

Music industry professionals (venue bookers, promoters, festival programmers, talent buyers, and brand partnerships managers) whose professional contact details we process for business development purposes

Artists and their representatives with whom we work in connection with our booking and management services

Consultants, contractors, and service providers engaged by us

Visitors to our website at otherworldly-artists.com

Anyone who contacts us via our website contact form or by email

We obtain professional contact information from publicly available industry sources, event websites, professional networking platforms, and business intelligence providers.

3. What Personal Data We Collect

3.1 Music Industry Professionals

We collect and process the following data about music industry professionals for business development purposes:

Professional name

Professional email address

Professional role and organisation

Prior booking history with artists similar to those we represent (derived from publicly available sources)

3.2 Artists and Representatives

We collect and process the following data in connection with our booking and management services:

Name and contact detailsBooking history and performance data

Financial information relevant to booking fee negotiations

Agent and management contact details

3.3 Consultants and Service Providers

We collect and process the following data about our consultants and service providers:

Name, contact details, and address

Bank account details for payment purposes

Right to work documentation

Tax and National Insurance information

3.4 Website Visitors

When you visit our website or use our contact form, we collect:

Name and email address submitted via the contact form

The content of any message you send us

Technical data including IP address, browser type, and pages visited (collected via functional cookies only)

We do not use Google Analytics or any third-party analytics tools on our website. We do not use any cookies beyond those strictly necessary for the operation of the website.

3.5 Sources of Professional Contact Data

We obtain professional contact information from:

Publicly available venue, festival and promoter websites

Publicly available social media and professional networking profiles

Industry databases

Business intelligence providers such as Apollo and Hunter

Prior business interactions

4. How and Why We Use Your Personal Data

4.1 Outbound Business Development

What we do: Send targeted booking pitches to music industry professionals on behalf of artists we represent.

Data processed: Professional name, professional email address, professional role, prior booking history.

Lawful basis: Legitimate interests (Article 6(1)(f) UK/EU GDPR). We have a genuine commercial interest in conducting outbound business development. We have assessed that this interest is not overridden by the interests of the individuals concerned, given that we contact them exclusively in their professional capacity, on the basis of their prior commercial activity, with relevant and targeted communications that include a clear opt-out mechanism. A full Legitimate Interest Assessment is available on request.

Retention: For as long as the individual remains active in a relevant professional role in the music industry, subject to the exercise of the right to erasure.

4.2 Artist and Booking Management

What we do: Manage artist bookings, negotiations, and touring arrangements.

Data processed: Artist name, contact details, booking history, financial information, agent and management details.

Lawful basis: Performance of a contract or steps taken prior to entering into a contract (Article 6(1)(b) UK/EU GDPR).

Retention: For the duration of the management or booking relationship and for 6 years thereafter for legal and accounting purposes.

4.3 Consultant and Service Provider Engagement

What we do: Engage and pay consultants and service providers.

Data processed: Name, contact details, bank account details, right to work documentation, tax information.

Lawful basis: Performance of a contract (Article 6(1)(b) UK/EU GDPR) and compliance with legal obligations (Article 6(1)(c) UK/EU GDPR).

Retention: For the duration of the engagement and for 6 years thereafter.

4.4 Website Contact Form

What we do: Respond to enquiries submitted via our website contact form.

Data processed: Name, email address, message content.Lawful basis: Legitimate interests (Article 6(1)(f) UK/EU GDPR) - we have a legitimate interest in responding to enquiries directed to us.

Retention: For as long as necessary to respond to the enquiry and for 12 months thereafter.

4.5 Legal and Compliance Obligations

What we do: Comply with legal, regulatory, and accounting obligations.

Data processed: Such personal data as is necessary for the relevant legal obligation.Lawful basis: Compliance with legal obligations (Article 6(1)(c) UK/EU GDPR).

Retention: As required by the applicable legal obligation, typically 6 years.

5. Who We Share Your Data With

We share personal data with the following third party processors. We do not sell your personal data or share it with any third party for their own marketing purposes.

EU-based processors:

Google Workspace: email, document storage and collaboration (EU data residency configured)

ABOSS: booking management platform

Amazon Web Services: cloud infrastructure hosting (EU, eu-central-1 region)

US-based processors:

Notion: internal documentation and knowledge management

Apollo: business development and contact management

Hunter: professional email address identification

Webflow: website hosting and management

SerpAPI: data collection infrastructure

OpenRouter: AI model routing for internal tools

6. International Transfers

Some of our third party processors are based outside the UK and European Economic Area (EEA). Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place including Standard Contractual Clauses (SCCs) approved by the European Commission and/or the UK Information Commissioner's Office, adequacy decisions where applicable, and Data Processing Agreements with each processor.

7. How Long We Keep Your Data

We retain personal data for no longer than is necessary for the purposes for which it was collected. In summary:

Music industry professional contact data: retained while the individual remains active in a relevant professional role, subject to the right to erasure

Artist and booking data: 6 years following the end of the relationship

Consultant and service provider data: 6 years following the end of the engagement

Website contact form data: 12 months following the enquiry

Legal and compliance records: as required by applicable law, typically 6 years

You may request erasure of your personal data at any time — see section 8 below.

8. Your Rights

Under UK GDPR and EU GDPR, you have the following rights:

Right of access: request a copy of the personal data we hold about you

Right to rectification: request that we correct inaccurate or incomplete data

Right to erasure: request deletion of your personal data in certain circumstances

Right to restriction: request that we restrict processing in certain circumstances

Right to data portability: receive your data in a structured, machine-readable format where applicable

Right to object: object to processing based on legitimate interests at any time; where you object to direct marketing we will cease processing immediately

Right to withdraw consent: withdraw consent at any time where we rely on it as a lawful basis

How to exercise your rights: Contact us at privacy@otherworldly-artists.com. We will respond within one month. We may need to verify your identity before processing your request.

Unsubscribe from marketing: All outbound marketing communications include a one-click unsubscribe link. You may also unsubscribe at any time by emailing privacy@otherworldly-artists.com.

9. How to Make a Complaint

If you have a complaint, please contact us first at privacy@otherworldly-artists.com. We will acknowledge within 5 working days and aim to resolve within 30 days.

If you are not satisfied, you may complain to the relevant supervisory authority:

UK residents: Information Commissioner's Office (ICO) — ico.org.uk — 0303 123 1113

EU residents (Germany): Berliner Beauftragte für Datenschutz und Informationsfreiheit (BlnBDI) — datenschutz-berlin.de

EU residents (other): The supervisory authority in your country of residence

10. Cookies

We use only cookies that are strictly necessary for the operation of the website. We do not use analytics cookies, advertising cookies, or any other non-essential cookies. You do not need to consent to cookies to use our website. Session cookies that enable the contact form to function are deleted when you close your browser.

11. Security

We have implemented appropriate technical and organisational measures to protect your personal data, including:

Password management controls

Access controls limiting data access to authorised personnel only

Device encryption

Secure cloud infrastructure hosted within the EU

Contractual data security obligations with all third party processors

In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours where required by law, and will notify affected individuals where the breach is likely to result in a high risk to their rights and freedoms.

12. Changes to This Policy

We may update this policy from time to time.

We will notify you of material changes by posting the updated policy on our website with a revised effective date.

Current version: 1.0 — Effective date: 16 June 2026

13. Contact Us

Email:
privacy@otherworldly-artists.com

Post: Casies AC Limited (t/a Otherworldly Artists), 99 Barton Road, Cambridge, CB3 9LL, United Kingdom

Website: otherworldly-artists.com
This privacy policy was last reviewed on 16 June 2026.